Customer Complaint | |||
Respond to Sales Division | |||
Sales Confirmed and Filled Out Customer Complaint Sheet | |||
Process Problem | Parts Problem | ||
Relative Unit Analysis | |||
Respond to Process Division or Relative Division, Corrective Action Revision Process Order |
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Respond to Supplier for Solving in-Stock Good | |
Inform Relative Unit and Revise Process Order by Corrective Plan | |||
Replay to Customer with Corrective and Preventive Plan in 3 Days |